We respect your privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
We do not collect credit card information!!!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.
Shipping charges
- Up to 09.99 - $5.99
- 10.00 to $32 - $7.99
- $32.01 to $49.50 - $10.50
- $49.51 and up - $12.99
Heavy items charges - mentioned on item page
For expedite shipping- contact us
We do our best to lower shipping charges as much as possible.
Some items ship directly from the manufacturer,
therefor we can not control those charges.
Returns : We want to keep your pet healthy.
Due to health regulations, and the sensitivity of some breeds to diseases, all pet products (i.e. pet beds, plush toys, pet carriers and pet clothes) are non-refundable and considered final sale. If you need assistance, we will be happy to help you answer any product questions and find what's right for your pet.
Proper measurement is the BEST way to avoid returns due to sizing issues. We provide sizing charts for all of our designer dog clothes, crate covers, pet beds, pet houses and collar
Exceptional return:
DO NOT send item without contacting 4-Legged first as ALL returns require a Return Request Form to be filled out.
If Accepted, amount paid will be credited after returned items, minus shipping and 20% restocking fee.
Please note that if you received free shipping on your order, we will issue refund for the items returned, less the actual shipping charge.
- Returns must be made within 10 days of receipt.
- We ONLY accept damaged product, if item is returned in original, unused condition, tags attached, no smells, and in original packaging.
- 4-Legged is not responsible for lost or undelivered packages.
- The customer is responsible for ALL return shipping costs.
- Returns are accepted solely at our discretion.
All defective, damaged, incorrect or missing items must be reported to us within 5 days of receiving your shipment. Any damaged merchandize will be replaced with no additional charge!!!
If you need help or have question we will be happy to assist you
Legal
4_Legged provide services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
RISK OF LOSS
All items purchased from Paw Palace are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY 4-Legged ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. 4-Legged. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE & THE PURCHASES YOU MAKE & THE WAY YOU USE THE PRODUCT ARE AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, 4-Legged DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 4_LEGGED DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM 4-LEGGED ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 4- LEGGED WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to 4-Legged. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.










